business days 3

Standard shipping times

• USA and Canada: 6–14 work days.
• Oceania: 8–14 work days.
• Europe: 8–14 work days.
• The Middle East: 6–14 work days.

If you have any questions about your invoice, please contact us by quoting your order number. They will be more than happy to help answer any questions or resolve any problems

Our delivery is always free.

Standard shipping times:
1. USA and Canada: 6–14 work days.
2.Oceania: 8–14 work days.
3.Europe: 8–14 work days.
4.The Middle East: 6–14 work days.

Unfortunately, we currently don't provide a click-and-collect pick-up service.

Unfortunately, we're unable to redirect orders once they have left our warehouse, so please make sure to provide a shipping address where you will be available to sign and receive your order. If you would still like to try and redirect your parcel once it's been dispatched, please contact the courier directly to see if this would be possible

Unfortunately, we're unable to deliver to PO Box numbers, BFPO addresses, mail-forwarding addresses, or temporary residence addresses. This is so that we can ensure the safe delivery and receipt of your Dazzoria order.

We will send you tracking details once your order has been sent out from our warehouse; this information can be found on your order dispatch email.

Unexpected Delays In some instances, the delivery may take more time than the standard shipping times stated here.
Please contact us if your package is taking too long to arrive, and we will help you resolve any
situation that we have control over.

Orders can sometimes take 2-4 days to process after placing the order before shipping out.

Delivery may be delayed for the following reasons:

1: preparing the order and sterilizing it.

It usually takes 2-4 days to process an order, but we will ship the order as
soon as possible after it is processed.

2: There are many orders and few air freight flights. This will cause a
delay in the order arriving in your country.

Please click the Track Order button to check the order. If the order does
not arrive in your country, please wait patiently. We are working as hard as we
can to process the orders.

3: Lack of workers. It will result in a delay in delivery after the order
reaches your location.

Please wait a few days, and a representative will contact you before
delivering the order. You can contact the shipping company for more information
and to schedule a delivery date.

4: The recipient’s information is incorrect or unclear, or the phone number
is not available. It will result in a delivery failure.

The phone number is important and necessary; please make your number
available because the representative will contact you to deliver the shipment.
If the address is wrong or incomplete, or the number is not available, please
contact our customer service for assistance.

5: Delivery failure for other reasons.

Please track the order on the My Order page, and if you verify that the
recipient information is correct but the order still fails to deliver, please
contact the shipping company for further information and support.

We apologize for the inconvenience and thank you for your continued trust
and cooperation.

We are sorry that the problem occurred. Your number may have been
unavailable, as the call and delivery attempt failed. Please confirm that the
number registered with us is correct and available.

If the number is correct, you can contact the shipping company to obtain
more information and schedule a pickup date. Please tell them the tracking
number for your shipment. You can find the number on the “Tracking” page for
the order, and you can enter it from the My Order link.

We
apologize for the inconvenience and thank you for your continued trust and
cooperation

The order may have been split into two or more shipments for the following reasons:

1. The products were shipped from different warehouses.

2: The processing of some products was delayed, so we shipped the remaining products first so that they reached you early.

3. Reducing the weight of the shipment when shipping quickly.

Our system will send you an email after each shipment of your order has been shipped.

We apologize for the inconvenience and thank you for your understanding and support.

Hello! Our prices do not include taxes. Sometimes, for some addresses, customers will be charged fees by customs.

Unfortunately, taxes are based on local policy. We have no control over this matter. We ask for your forgiveness and understanding.

We apologize for the inconvenience and thank you for your continued trust and cooperation.

Hello, and thank you for your feedback. In this case, we can offer two methods.
1. If you want to keep the item, we can provide you with a Paypal account, and you can pay us according to the order amount.
2. If you don't want the item, you can request to return it, and we will arrange for a courier to pick it up.
For more details, please contact customer service. Thank you!

Hello, thank you for contacting Shein.
We suggest that you keep this item as a gift for someone else close to you. Thanks for your understanding.